Legal notice

Last updated: September 10, 2026

I. General information

The ownership of this website (the "Website") belongs to:

Trading name: OreLuma Legal status: Individual activity (individuali veikla), registered in Lithuania Registered/declared address: P. Babicko gatvė, 46105 Kaunas, Lithuania Individual activity certificate no.: 1422743 Email: support@oreluma.com

II. General terms of use

This document governs access to, browsing of, and use of the Website. The Website includes both its external appearance (design, structure, navigation) and all content, products, and services offered on it. OreLuma reserves the right to modify the Website's presentation, content, and services at any time. Access to the Website is free, without prejudice to the user's own internet connection costs.

III. The user

Access to and use of the Website confers the status of user, implying acceptance of these terms. Users agree to use the Website lawfully, refrain from activities that violate applicable law or public order, and provide truthful information in forms. This Website is intended for individuals over 18 years of age.

IV. Purchases and commercial terms

Products are subject to availability. Prices are shown in the currency displayed at checkout and, unless stated otherwise, include applicable taxes. Delivery times are estimates and may vary for logistical reasons. Users are responsible for providing a correct delivery address and should check the condition of the product upon receipt. In case of defects, damage, or nonconformity, users may exercise their rights under our Return & Refund Policy and applicable EU consumer protection law.

V. Right of withdrawal and returns

Under EU law, consumers have a statutory right to cancel or return most online purchases within 14 days without justification. See our Return & Refund Policy for full details on how to exercise this right.

VI. Liability

OreLuma does not guarantee continuous, uninterrupted availability of the Website and is not responsible for service interruptions, technical errors, or misuse of the Website by users, except as required by mandatory law.

VII. Intellectual property

All content on the Website — including images, text, design, and trademarks — is the property of OreLuma or its licensors. Reproduction or use without authorization is prohibited.

VIII. Data protection

Personal data provided by users is processed in accordance with the EU General Data Protection Regulation (GDPR). Users have the right to access, rectify, and request deletion of their data. See our Privacy Policy for full detail.

IX. Applicable law and jurisdiction

This Legal Notice is governed by the laws of the Republic of Lithuania, without prejudice to any mandatory consumer-protection rights users may have under the law of their own country of residence. Disputes will be submitted to the competent courts of Lithuania.